May 7, 1999
At an age when many one-year-olds are just starting to walk, the Mercury
Cougar has sprinted past the competition to become the hottest-selling car in
its segment. And like plenty of other yearlings, Cougar shows absolutely no
signs of slowing down the pace.
Consider:
* More than 55,000 sales since being introduced one
year ago.
* More than 11,000 sales in just the past two months
alone.
* Cougar has dramatically changed the type of buyer
shopping at Mercury dealerships.
* Cougar is building excitement with after-market
modifiers at a never-seen-before pace.
"The redesigned Cougar has been a great addition to the
Mercury portfolio," said Jennifer Moneagle, the new
Mercury group brand manager. "We expected the new Cougar
to signal the rebirth of the Mercury brand, increase
sales over the previous model and attract a more
active-lifestyle buyer to our showrooms. One year later,
I say "mission accomplished.'"
New Mercury Buyers
The new Cougar is responsible for attracting many
first-time Mercury buyers into Mercury dealerships. More
than 60 percent of Cougar customers are new to the
Mercury brand, many of them never having previously set
foot in a Mercury dealership. On average, Cougar buyers
are 39 years old, 20 percent are between the ages of 17 -
24, and about 60 percent are female.
"Developing a new customer base for Mercury has been
paramount to the success the Cougar has attained," said
Mike Jennings, Cougar brand manager. "The 1999 Cougar has
proven that Mercury can attract a decidedly young and
female set of customers and also bring innovative and
unique products to market."
A Hit with the After Market
After-market manufacturers were quick to seize on the
fact that the redesigned Cougar would be a hit with
customers who want to customize and improve the
performance of the Cougar. The 1999 Specialty Equipment
Manufacturers Association (SEMA) show - a litmus test for
the expected popularity of a product - saw the
introduction of at least seven modified Cougars.
Wings West of Newport Beach, California, one of the first
after-market manufacturers to capitalize on Cougar's
early success, has emerged as a top Cougar modifier. It
was their entry that won the Lincoln Mercury award for
best after-market design at last year's SEMA show.
"The exterior styling of the Cougar easily lends itself
to enhancement," said Ernie Brunnell, Wings West, vice
president of sales and marketing. "I think it is safe to
say there soon will be many modified Cougars on the road,
both here in California and throughout the country."
Customer Reaction
Customers love their Cougars. In March of 1999 a group of
enthusiastic owners established a website
(www.newcougar.org) for sharing information. The New Edge
Cougar Owners (NECO) hope to provide new and prospective
owners of the 1999 Cougar with unbiased information. They
also hope to nurture and promote the development of an
after-market for the latest generation of Cougar
enthusiasts.
"To date, we have received an overwhelmingly positive
feedback from consumers, manufacturers, and retailers,"
said Darwin R. Pinder Jr., one of the founding members of
NECO and a resident of DeQuincy, Louisiana. "I chose the
Cougar for its styling, performance and practicability -
its got tons of trunk space with enough room for two
humans in the back seat."